QA Builder Pro

Refund Policy

Refund Policy

Last updated: December 2025

1. Overview

QA Builder Pro ("Company", "we", "our") wants you to be completely satisfied with QA Builder Pro. This refund policy outlines the circumstances under which we offer refunds for our subscription plans, in accordance with Paddle's Buyer Terms.

We offer a 7-day free trial so you can test all features before purchasing. All paid plans include a 14-day refund guarantee as per Paddle's Buyer Terms.

2. Monthly Subscription (£3/month)

Cancellation

You can cancel your monthly subscription at any time from your account settings. You will retain access until the end of your current billing period.

14-Day Refund Policy

In accordance with Paddle's Buyer Terms, you may request a full refund within 14 days of your initial payment, no questions asked.

After 14 Days

Refund requests after 14 days are reviewed on a case-by-case basis. Technical issues that we cannot resolve may qualify for a partial or full refund.

3. Lifetime Access (£10 one-time)

14-Day Satisfaction Guarantee

If you're not satisfied with your lifetime purchase, you can request a full refund within 14 days of payment, no questions asked. This is in accordance with Paddle's Buyer Terms.

After 14 Days

Refund requests after 14 days are reviewed on a case-by-case basis. Technical issues that we cannot resolve may qualify for a partial or full refund.

4. How to Request a Refund

To request a refund:

  1. Contact us through the application support feature
  2. Provide your registered email address
  3. Include your reason for requesting a refund
  4. We will respond within 2 business days

Processing Time: Approved refunds are processed within 5-10 business days. The refund will be credited to your original payment method.

5. Non-Refundable Situations

Refunds will generally not be provided in the following situations:

  • Request made after the applicable refund period
  • Account has been terminated due to violation of our Terms of Service
  • You have previously received a refund for QA Builder Pro
  • The subscription was purchased through a third-party promotion with special terms

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will not affect refund requests already in progress. The current policy at the time of your purchase will apply to your transaction.

7. Questions?

If you have any questions about our refund policy or need assistance, please don't hesitate to contact us through the application. We're here to help!

By purchasing QA Builder Pro, you acknowledge that you have read and understood this Refund Policy.

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